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Contact Information
Phone: 865.974.9670

Innovative Technology Center
400 Dunford Hall
915 Volunteer Blvd.
Knoxville, TN 37996

Send us suggestions for changes and new services:
bbsuggestions@itc.utk.edu


SUPPORT > System Requirements

Operating Systems

Blackboard officially supports the Microsoft Windows XP and Mac OS X (version 10.3 or higher) operating systems. While Windows Vista has been deemed "compatible" by Blackboard, UT's Office of Information Tecnology does not recommend using Vista at this time. If you use Windows Vista and experience problems with Online@UT, we will do our best to help resolve the issue. Please report problems from our contact form.

Browsers

There are three browsers currently supported by Blackboard: Firefox, Internet Explorer, and Safari.

For users of all other operating systems and browsers, some features and tools might work, others might not. While we cannot offer technical assistance for unsupported systems, we will do everything possible to help users find a solution.

Operating System Browsers Supported Versions
Mac OS X icon
Mac OS X

Firefox icon  Safari icon
Firefox / Safari

Firefox 1.5 and higher
Safari 1.5 and higher
Windows XP icon
Windows XP / Mac OS X
Firefox icon  IE icon  Safari icon
Firefox / IE / Safari
Firefox 1.5 and higher
Internet Explorer 6 (version 7 is supported, but not currently recommended)
Safari 3 has not been fully tested, so it is not yet officially supported

Browser Configurations

There are certain browser settings that are required for the Blackboard software to work; luckily, each of the supported browsers has the correct default settings.
  • Cookies - must be enabled to allow a secure login
  • Java and Javascript - must be active for many communication tools to function properly
You can check your system configuration information on our contact form to make sure your browser is configured properly.

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