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Contact Information
Phone: 865.974.9670

Innovative Technology Center
The Kingston Pike Building
2309 Kingston Pike
Knoxville, TN 37919

Send us suggestions for changes and new services:
bbsuggestions@itc.utk.edu


SUPPORT > Downloads

Required software

Java Runtime Evironment (JRE)

Many of the tools in Blackboard require Java (JRE version 1.5.0 and above) in order to function properly.

** Windows users should make sure to remove prior versions of the software before updating. **

Get the Java plug-in

Browsers

Windows

Firefox 2
Microsoft Internet Explorer 7

Mac

Apple Safari 3
Firefox 2

Suggested plug-ins

Adobe Acrobat Reader

Allows user to open PDF files.
Get the Adobe Acrobat Reader

Adobe Flash Player

Allows user to access interactive and multimedia content while online.
Get the Flash Player

Apple QuickTime Player

Digital media player (Mac or Windows)
Get Apple QuickTime 6

Microsoft Windows Media Player

Digital media player (Windows)
Get the Windows Media Player