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Phone: 865.974.9670

Innovative Technology Center
400 Dunford Hall
915 Volunteer Blvd.
Knoxville, TN 37996

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ABOUT ONLINE@UT > Policies and Procedures

Student Incompletes

At the end of each semester, all Online@UT course sites are made unavailable to students. However, each site, its content, and its associated student roster remain on our secure servers. If one or more of your students chooses to take an incomplete, you will need to decide how, and for how long, you would like online materials to be available to them. You have three basic options:

  1. The easiest method is to make the entire course site available (Control Panel > Settings > Course Availability > Yes). Doing so, however, will make the site available to all students enrolled in the course.
  2. Make the course available to only those students who have taken an incomplete. For this option, you will need to contact the Online@UT support team: online@utk.edu or 865-974-9670.
  3. If you are teaching the same course the following semester, you can manually enroll the incomplete students in your current course site (Control Panel > Enroll User). Manually enrolling a student in the Online@UT site will have no effect on the official course roster.
We have asked that students work directly with faculty to make arrangements regarding incompletes. Please contact us after making those arrangements, and we will work to help you realize them.